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Terms and Conditions


How to Order

Online:
Start shopping for glass bottles, plastic bottles, glass jars, plastic jars, metal tins, closures, books and much much more. An easy way to navigate through all our containers and closures is to use our site map. You can also use our navigation links located on the top and bottom of every page to find the bottles, jars, and tins you want quickly.

By Phone: 518-880-6980 Ext 1
Monday through Friday
8 am - 5 pm EST

By fax: 518-880-6990
7 days a week, 24 hours a day!

Order Minimums


  • Online orders: NO minimum
  • Full Cases Only
  • We accept major credit cards: Visa, Master Card, Discover and AMEX
    NO Checks, COD's or Money Orders

International Orders Shipped Outside the United States

SKS is happy to send shipments outside the United States. International orders are subject to review by the SKS Credit Department prior to processing. Wire transfer payments for any order over $500 shipping outside the U.S. is preferred, and a payment type that may help quicken international shipments.

Additional customs fees or import duties may be applied to shipments sent outside of the United States. If you wish to have your packages cleared through a specific customs broker, you must note this at the time you place your order. Shipments sent via UPS with no broker identified will be cleared through UPS Customs Brokerage. Customs fees are typically assessed once the shipment reaches its destination, and will vary from country to country. SKS has no jurisdiction over customs fees, and will not issue credit for customs fees levied by local governments on SKS shipments. SKS will also not be liable for any In Bond or storage fees collected if customs fees are not immediately paid. Payment of these charges is the responsibility of the order recipient. Contact your local customs or brokerage office for further details.

Note that if delays occur during customs processing, delivery may take longer than the estimated time shown on the UPS Time In Transit Map or the date given on any shipment confirmation emails. No delivery dates are guaranteed for shipments held up during the customs process.

Prices

Prices are F.O.B. Saratoga, NY, and Reno, Nevada, and drop ships as listed in our online catalog and are subjected to change without notice due to volatile exchange rates and/or typing errors. We will do our best to advise you of any changes.

Discounts

Only one discount per order. Discounts can not be combined with special pricing and may not be applied with additional promotions. If you have questions regarding applying discounts to your order, or how to receive special pricing, feel free to contact our customer care representatives for assistance.

Shipping Methods

All shipments are made F.O.B. our plant and shipped via UPS. Once your order is shipped, you may track it with your UPS Tracking number. Large quantity orders may be shipped via common carrier with a 3 to 5 days processing time frame. Additional customs fees may apply to shipments sent outside of the U.S.

Customer Service

If you need assistance feel free to contact our customer care representatives:

Phone: 1-518-880-6980, 8 am - 5 pm EST.
Email: Customersupport@sks-bottle.com
Chat: Click the Live Support button on the right bottom corner on any page to reach a representative right away!

Fraud Protection

SKS takes fraud very seriously. Fraudulent orders hurt both cardholders and SKS, and impair SKS's ability to provide quality service and competitive pricing for customers. To reduce the number of fraudulent orders processed, SKS takes specific steps including, but not limited to, recording the IP address for every computer that places an order, and manually checking all orders before shipment.

About Delivery of Your Order

Orders placed with SKS customarily ship within 2-4 business days, Monday through Friday, excluding holidays, regardless of the shipment method chosen. Choosing Expedited Service (UPS Next Day, UPS Second Day or UPS 3rd Day Select) may reduce the amount of time your order spends in transit.

UPS requires a full street address for delivery. To understand your transit times, view our UPS ground maps from our NY and NV locations. SKS will ship your order whenever possible from the closest distribution center to the ship-to address listed on your order and will provide UPS tracking numbers once a shipment is completed.

Note that if an order includes several items and only one item is on backorder, a partial shipment will often be sent as a courtesy if you are located in the US or Canada. The backordered item will be forwarded to you automatically when it is received back into stock.

Warranty & Safety Information

All items sold on our web pages accurately reflect their current standards and specifications. However, each item depicted or described herein is not necessarily suitable for every kind of use, therefore, unless otherwise stated in writing, SKS makes no guarantee that the goods depicted or described herein are fit for any particular purpose. All other warranties, whether expressed or implied, including any warranty of merchantability and suitability for a specific use, are expressly disclaimed. SKS highly recommends testing your products with the containers and closures you've selected prior to use. For more information regarding testing click here.

Returns

All items sold on our web pages accurately reflect their current standards. If for any reason you are not satisfied, contact our customer care team within 45 days of delivery for resolution.

Credits are not issued for freight charges or customs fees. No credit will be issued for products, services, labels or other merchandise not provided by SKS.

We accept material returns and issue credit only with an authorized return number (RMA). We only accept a return of unused, complete cases. In some instances, a restocking fee may apply for returned items. You will be informed of any restocking fees when an RMA is issued.

Return Policy for Machines, Tools & Equipment

Click Here to view our policy on equipment returns.

New Website

Here at SKS, we have updated our website to make browsing even more accessible, and purchasing streamlined and easy to complete from any screen! Click here to view our video guide on all of these updated features.

Catalogs

We have discontinued our printed catalog. Browse through our detailed product indexes for glass, plastic, and metal containers and the closures and accessories to match to start creating your product lines!

Privacy Policy

Click Here to view our Privacy Policy.




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